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Where am I now? Lawlink > Anti-Discrimination Board > Training > 2012 seminars for employers, managers and human resource professionals
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2012 seminars for employers, managers and human resource professionals
BOOK TRAINING NOW TO BEAT FEE INCREASE
We are now offering you the opportunity to book training at our current rates before new fees take effect on 1 July 2012.
After many years at the same rate, we need to raise the fees for our popular seminar program in order to cover increased costs. However if you book before 1 July 2012, you will be charged at the old rate for all seminars this year. More information about this opportunity....
Please contact the Manager Education Services on (02) 9268 5520 if you have any queries, or email ADB_Education_Seminars@agd.nsw.gov.au.
Anti-Discrimination Board seminar program
The Anti-Discrimination Board runs seminars to assist employers, managers and human resource professionals to understand and implement anti-discrimination law, prevent bullying and harassment, handle grievances and manage diversity in the workplace. Seminars are run in Sydney and Newcastle.
The Board has unique expertise in administering anti-discrimination law and extensive experience in providing training to the public, business and community sectors. We can clearly explain the interaction between state and federal laws and have the most up-to-date information about discrimination cases and complaints.
In 2012 we are offering our usual comprehensive range of seminars including three new sessions on social media, sexual harassment and age discrimination.
Our training team
Seminars
You can download the seminar brochure and registration form here. You need to print the registration form and fax, post or email it to us - you cannot register online. The seminars are also described below.
ADB seminars 2012 (PDF - 430 Kb)
New seminars
Sexual harassment - it's your business
The challenge of social media
Managing age diversity
Continuing seminars
Grievance handling skills
Grievance management and resolution skills
Skills training for Contact Officers
Contact Officers Refresher
EEO recruitment and employment practices
Policy development
Bullying and harassment prevention
Psychiatric disabilities in the workplace
Case law update
Sexual harassment - it's your business 
Preventing sexual harassment and improving workplace culture
Sexual harassment continues to be an issue in the workplace, and recent high-profile cases have involved large settlements and considerable adverse publicity for employers. However there is still confusion about what constitutes sexual harassment and how it should be dealt with.
This seminar looks at employers’ obligation to provide a safe, harassment-free work environment. It explains the various forms of sexual harassment, examines the implications of recent legal cases and looks at strategies to prevent sexual harassment and improve workplace cultures.
Learning Outcomes
- to understand individual and organisational liability
- to identify verbal and non-verbal behaviours that could be sexual harassment
- to examine a range of sexual harassment cases and settlements
- to develop strategies for healthy workplace cultures
Cost: $319
Time: 9am-1pm (half day)
Includes: morning tea, course materials
Sydney: 30 October (nb: date changed); Newcastle: 29 August
The challenge of social media 
Avoiding the risks of discrimination and harassment
Social media is revolutionising the way people communicate, and for organisations it can be a valuable tool for marketing, networking and recruitment. However using social media blurs the line between our professional and personal lives, and this can carry risks for employers.
This seminar will look at how employers should address social media use both within and outside the workplace to prevent discrimination and harassment, as well as addressing other issues involved. It gives an overview of relevant legislation and recent high-profile cases, and considers risk control to reduce liability for employers.
Learning Outcomes:
- to understand what social media is and how its use could lead to discrimination or harassment in the workplace
- to review trends, recent case studies and case law
- to examine risk control and reasonable steps to avoid liability
Cost: $319
Time: 9am-1pm (half day)
Includes: morning tea, course materials
Sydney: 9 August
Please bring along any policies your organisation has developed in this area, particularly a social media policy.Managing age diversity 
The benefits of an age-diverse workforce
An ageing workforce presents both challenges and opportunities for employers. Negative stereotyping of older employees can result in a workforce that is short on numbers, skills, knowledge and experience. Avoiding discrimination against older workers will enable you to reap the benefits of an age-diverse workforce.
This seminar is designed to ensure that both employees and employers are aware of their rights and responsibilities in relation to age discrimination. It will consider relevant legislation and case studies, using interactive exercises to promote engagement and learning.
Learning Outcomes:
- to identify the benefits of recruiting and retaining older workers
- to apply EEO principles to include older workers
- to recognise unlawful age discrimination
- to prevent stereotyping, discrimination, harassment and bullying of older workers
Cost: $319
Time: 9am-1pm (half day)
Includes: morning tea, course materials
- Sydney: 7 June (nb: date changed)
Grievance handling skills
How to successfully manage the grievance process
There is a legal obligation for managers and supervisors who handle grievances to ensure that the process is transparent and fair to all parties. Failure to manage a grievance effectively creates additional problems and may also result in an employer being held liable if a complaint is made outside the organisation. This course is ideal for those who wish to cover the key skills in a one day course.
Learning outcomes:
- to understand the principles of grievance handling
- to develop skills in dealing with complainants, respondents and witnesses
- to manage a grievance investigation fairly
Cost: $632.50
Time: 9am – 5pm (full day)
Includes: morning and afternoon tea, lunch, course materials
Sydney: 22 May; 22 August; 15 November; Newcastle: 29 March
To do this course, your organisation must have a grievance procedure.
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have them.Grievance management and resolution skills
How to handle grievances successfully
This course is a more detailed program than the one day Grievance handling skills course (above). It provides greater focus on specific interpersonal and procedural skills and is ideal for those who are new to the process of grievance handling.
Learning outcomes
- to understand the characteristics of a good grievance policy
- to apply the principles of grievance handling to resolve grievances
- to manage the stages of a fact-finding investigation
- to acquire interviewing skills
- to identify appropriate record-keeping processes
To do this course, your organisation must have a grievance procedure.
Cost: $1,166
Time: 9am – 5pm (two days)
Includes: morning and afternoon tea, lunch, course materials
Sydney: 5/6 June; 23-24 October; Newcastle: 27-28 November
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have them.Skills training for Contact Officers
How to advise and support co-workers who have a grievance
Contact Officers are an essential part of any grievance procedure. They are trained to provide advice and support to other staff to help resolve workplace problems using the company’s grievance procedure. They can create greater confidence in the grievance procedure and contribute towards positive workplace relations.
Learning outcomes
- to perform the role of Contact Officer
- to advise staff on their rights, responsibilities and the grievance procedure
- to provide support and options to co-workers who have a grievance
To do this course your organisation must have a fully developed grievance procedure incorporating Contact Officers.
Cost: $632.50
Time: 9am – 5pm (full day)
Includes morning and afternoon tea, lunch, course materials
Sydney: 29 March; 16 August, 13 November
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have them.Contact Officers refresher
Updating your knowledge and discussing your experience
Suitable for Contact Officers who have been trained and have been performing their role for a time, this seminar provides an update on changes to legislation and latest cases and an opportunity to discuss the challenges they have faced.
Learning outcomes
- to identify recent changes in the law
- to apply the principles and guidelines developed in recent case law
- to review their own role within their organisations and the challenges they have faced
- to renew their confidence and commitment
Cost: $319
Time: 9am – 1pm (halfday)
Includes morning tea, course materials
Sydney: 20 June; 16 October; Newcastle: 9 May
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have them. EEO recruitment and employment practices
Implementing the law on discrimination and harassment
This seminar looks at the practicalities of ensuring that you have an equal employment opportunity workplace. We’ll start with drawing up job specifications and advertisements, finish with non-discriminatory termination and consider everything in between, with a focus on practical strategies to adopt in your own workplace.
Learning outcomes
- to apply best practice to all aspects of recruitment
- to balance anti-discrimination and OH&S requirements
- to develop strategies to ensure that all staff understand their responsibilities and can comply with anti-discrimination legislation and case law.
- to deal effectively with EEO disputes and concerns.
- to identify the impact of anti-discrimination law on the termination of employment.
Cost: $632.50
Time: 9am – 5pm (full day)
Includes: morning and afternoon tea, lunch, course materials
Sydney: 27 June; 8 November; Newcastle: 14 June
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have themPolicy development
Improving your policies and procedures
Policies and procedures on equal employment opportunity, discrimination and harassment are critical for defining the rights and responsibilities of all participants in a workplace. This seminar will enable you to review your organisation’s policies and enhance their effectiveness.
Learning outcomes
- to identify why organisations need policy documents for an EEO management system.
- to determine what these policies should contain.
- to examine case law where policies have been an element in determining an organisation’s liability for unlawful behaviours.
- to review your organisation’s policies and identify potential improvements.
- to devise strategies to motivate all staff to follow policy requirements.
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Sydney: 10 May; 17 Oct
Please bring your organisation's grievance procedure and EEO policies to this seminar, if you have themBullying and harassment prevention
Make systemic changes in your organisation
Your organisation is required to take all reasonable steps to prevent harassment in the workplace. This seminar examines practical strategies to identify and manage harassment and bullying issues, explore legal obligations and effect organisational change.
Learning outcomes
- to identify high risk behaviours that may lead to harassment and bullying
- to be aware of barriers to systemic change
- to take the steps required to prevent harassment and bullying and how to implement them
- to develop practical strategies to change workplace and management culture
Cost: $319
Time: 9am – 1pm (half day)
Includes: morning tea, course materials
Sydney: 8 May; 1 August, 1 NovemberPsychiatric disabilities in the workplace
Strategies for managing people with psychiatric disabilities
This seminar looks at the features of the most common psychiatric disabilities such as bipolar disorder, schizophrenia, anxiety and depression. It focuses on the issues relating to EEO, discrimination and harassment, disclosure of disability and conduct within the workplace.
Learning outcomes
- to acquire knowledge of some features of psychiatric disabilities
- to develop strategies to ensure that legal obligations in terms of psychiatric disability are fulfilled
- to balance the rights of the employee with a psychiatric disability with the rights and needs of other employees and the organisation
- to develop skills for taking action to prevent discrimination and harassment of people with psychiatric disabilities
Cost: $319
Time: 9am-1pm (half day)
Includes: morning tea, course materials
Sydney: 24 May; 6 November; Newcastle: 18 OctoberCase law update
Recent important cases – how courts are interpreting the law
There have been a number of significant recent legal decisions where an employer has been found liable for discrimination or harassment. For example, the courts have commented on the failure of employers to consider a range of options to accommodate disabilities or carers’ responsibilities. This seminar looks at recent cases in a range of areas.
Learning outcomes:
- to discuss the implications of various disability discrimination decisions
- to apply court interpretations of anti-discrimination laws
- to examine a range of harassment and bullying cases
- to gain awareness of the impact of decisions on a range of specific employment issues such as redundancy and recruitment
Cost: $319
Time: 9am-1pm (half day)
Includes: morning tea, course materials
Sydney: 7 June; 21 November; Newcastle: 30 May
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